FAQ

Frequently Asked Questions — Lupin House Animation Mentorship

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Do I Have to Use Lupin House Rigs?

Yes! Our mentorship includes exclusive access to a custom-built family of animation rigs, only available to Lupin House students. Working with our in-house rigs ensures we can help you push your shots further through the production pipeline — all the way to lighting and rendering!

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Do You Provide Autodesk Maya Licenses?

No. Students are required to have their own Autodesk Maya license before joining our programs. Maya is the primary software used in our courses and mentorships.

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How Do I Share My Animation Work During Class?

We use SyncSketch — a powerful platform designed for animators to share WIPs (work-in-progress), receive drawovers, comments, and time-coded notes. It’s free to use and perfect for real-time feedback and collaboration.

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How Do I Join My Mentorship Class?

All mentorship sessions are held via Zoom. You'll receive your unique Zoom link upon enrollment in your chosen class.

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What Happens if I Miss a Class?

If you miss a live session, it will not be repeated. However, don’t worry — see the next question about recordings!

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Are Classes Recorded?

Yes! Every class is recorded and uploaded to your mentor’s folder on Skool. You’ll retain lifetime access to these recordings even after your mentorship ends — perfect for reviewing material anytime.

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Do I Lose Access to Rigs and Discord After the Mentorship?

Nope! You’ll have lifetime access to all Lupin House rigs (including future releases) and to our student community Discord server.

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Can I Start Anytime?

Yes! Our mentorships are rolling — no fixed terms or semesters. If the class has space, you can start right away. If not, you’ll be placed in the next available spot. We designed our program to be flexible and ready when you are.

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Can I Get a Refund?

Please note that all purchases are final. We encourage you to thoroughly review our offerings before enrolling. Our team is here to answer any questions you may have before committing.

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Am I Good Enough to Join?

Absolutely. Lupin House mentorships are customized for all skill levels, from beginners to professionals. We’ll assess your current strengths and weaknesses and help you level up fast — all while keeping the process fun and motivating.

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How Long Are the Mentorships?

We offer 6-week, 9-week, and 12-week mentorships. The length you choose depends on your goals, experience, and how much support you need from your mentor.

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Still Have Questions? Contact Us!

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We’re here to help you succeed in your animation journey.

For questions about courses, enrollment, or support, reach out to us anytime: rossana@lupinhouse.com or info@lupinhouse.com